Oracle C2M Online Training

Oracle Customer to Meter (C2M) brings together market-leading customer care and
metering in a one solution, running on one database, accessed through one screen to
deliver connected operations and more helpful connections with your customers.
Key Features:

•  Market-leading CIS and market-leading MDMS in one solution.
•  Pre-built integration with head-end and AMI systems.
•  Consolidated interface for data management.
•  Data capture from multiple sources.
•  Automated VEE processes.
•  360⁰ view of the customer.
•  Intuitive user-interface.
•  Robust rating and billing engine.
•  Multi-channel communication and customer communication preference management.
•  Customer Program Management for value-add programs and services.
•  Online account management and service requests.
•  Supports electric, gas, and water utilities of any size and any smart meter program maturity.

Salary package:
An average salary of Oracle C2M Project Manager is approximately 6 lakhs - 10.5 lakhs a
annum.

Advantage:

 It delivers magnificent service in every stage of customer interaction.
 It can efficiently streamline operations from the service point to revenue collection
to service renewals.
 Oracle Utilities C2M minimizes operating costs and upgrade call center efficiency.